Last updated · November 7, 2026
FileSend, operated by FileSend, lets Zoom users send, receive and request files through links protected by emailed one-time codes. Files are stored in the user's own Zoom account. By adding FileSend from the Zoom Marketplace you agree to these terms.
You sign in with Zoom; there is no separate password. You are responsible for who you send files to and for the content of the files you send or request. Keep your Zoom account secure.
Do not use FileSend to send unsolicited email, malware, or content that is illegal or that you have no right to share. Do not attempt to bypass one-time codes, rate limits or plan limits. We may revoke links, pause portals or suspend accounts that violate this section.
Free and Pro plans are described on the pricing page. Pro is billed by Zoom through the Zoom Marketplace under Zoom's payment terms. Limits are enforced on the server. Downgrades take effect on new actions; existing links keep their settings.
File bytes live in your Zoom account. If your Zoom authorization is revoked, a file is deleted in Zoom, or Zoom is unavailable, links stop working until the cause is fixed. We stream files and keep metadata only; we are not a backup service.
You may uninstall FileSend at any time from the Zoom Marketplace; we then revoke your links and delete your personal data as described in the privacy policy. We may terminate accounts that breach these terms.
FileSend is provided as is. To the extent permitted by law we exclude implied warranties and limit our liability to the fees you paid for the service in the twelve months before the claim.