Email support@filesend.app. We reply within one business day.
Click Add on the Zoom Marketplace listing and approve the permissions. Your upload portal and the FileSend bot are ready within a minute; no separate signup.
Open the transfer in Sent history. If the link expired or was revoked, use Resend to issue a fresh one. If delivery failed, you'll see the bounce reason and can fix the address before resending.
The code comes from files@mail.filesend.app. Recipients can request a new code after 60 seconds; five wrong codes lock the link for 15 minutes.
In your own Zoom account, in the private FileSend channel in Team Chat. You can see and keep them there even without FileSend.
Settings → Upload portal. Custom addresses and branding are Pro features; the old address redirects for 30 days.
Subscribe on the Zoom Marketplace listing. Zoom bills you and FileSend reads your plan automatically. Downgrading keeps existing links as they are.
Remove FileSend from your Zoom Marketplace apps. We revoke all links, cancel open requests and delete your personal data; files stay in your Zoom account.